On January 4th, 2024, Division of Quality Development and Risk Management, Faculty of Nursing, Mahidol University, organized the 2nd Workshop to Provide Knowledge about Work Quality Development (LEAN) in order to serve needs of the service recipients; as well as to review and improve work process of the supporting staff. Associate Professor Dr.Ameporn Ratinthorn, Dean of Faculty of Nursing, Mahidol University, presided over the activity and gave suggestions for further improvement along with the administrative team. The Workshop took place at Room 106, Faculty of Nursing, Mahidol University, Salaya.