On December 12, 2024, Associate Professor Dr. Somsiri Rungamornrat, Associate Dean for Quality Development of the Faculty of Nursing, Mahidol University, presided over the opening of the workshop titled "Quality Concepts: Bitter Pill or Sweet Treat". The workshop aimed to improve work processes and enhance staff capabilities in proactive quality and innovation initiatives.The session featured Ms. Nanthaporn Phuangkaew, a quality development advisor from the Faculty of Medicine Siriraj Hospital, Mahidol University, as the keynote speaker. Held at Room 106, 1st Floor, Faculty of Nursing, Salaya Campus, the workshop provided an opportunity for support staff to revisit foundational knowledge and explore practical applications for improving the quality of their respective departments. This initiative underscores the Faculty's commitment to fostering continuous improvement and innovation, equipping staff with the skills needed to excel in quality-driven work environments.